Five Tips to Help You Choose the Right “Heating Contractor”

Clarkstown HVAC review scores as of 9/25/24

That old furnace just isn’t heating your home the way it used to, and you’re paying more than ever before on your utility bills. You know it’s time to consider purchasing a new furnace for your home heating needs. Whether you look for a heating contractor for Rockland County online or in the Yellow Pages, you’re faced with a tough decision. You have a lot of choices, so how can you narrow it down and choose the best heating contractor for the job?

There are a few important points to take into consideration when you’re looking at heating contractors. It can be a confusing time, but if you consider the following five tips, you’re sure to find a company that’s both highly qualified and is prepared to go above and beyond to meet your needs:

Five Signs of a Good Heating Contractor

What are their certifications? A company that is invested in its employees is more likely to be invested in you. Look for a company that is NATE-certified. NATE stands for North American Technician Excellence – and this translates into highly trained technicians working in your home and on your heating system.

What products do they offer? Does the company you’re considering offer quality equipment from trusted brands? Are they a factory-authorized dealer? Most companies that are associated with a particular trusted brand are required to maintain high levels of professionalism and employee education – meaning a better product and enhanced service for you.

What are other people saying? Some of the best advertising is word-of-mouth. What are other customers saying about the heating contractor you’re considering? Once you have a name, check with your friends to see if they have experience working with the company. And, check the company’s website for testimonials.

Do they provide a full range of HVAC services? Heating contractors that offer repair services, maintenance contracts and priority service will likely be there to help you should you have any questions, concerns or other home comfort needs.

Do they provide customer education? The best heating contractors are able to provide their customers with honest, straightforward answers to all of their heating questions. Does the contractor you’re considering have a wealth of product and HVAC information at their fingertips, and are you able to easily access it? Do they have a knowledge center on their website that you can easily peruse?

Clarkstown Heating & Air can provide you with all of these benefits and more. To find out more about us, please call us at (845) 620-1000.

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Very Friendly Technicians!

Each of the technicians that have come to my home have been very courteous and friendly. Have even trusted them enough to be able to leave them unattended as well.

Thersa Casscless

Wonderful Job Installing My New Furnace

Alex and Jarell are to be commended for a wonderful job installing my new furnace. Their caring and skills are outstanding. They are truly a credit to your organization. From beginning to end, they were neat and clean.

Patricia Fitzsimmons

Prompt Response & Service

My husband and I appreciate your prompt response and service whether or not it’s an emergency. When we had the 8’ baseboard extended in our sun room, Pat called to tell us he was on his way and arrived on time. Thank you for a positive professional experiences.

Kathleen Waggoner

Taking Pride in Their Company

Had new A/C unit put in and very satisfied with the results. Had an opportunity to speak with Mr. Pastore, who is president of Clarkstown. This man takes pride in his company and stands behind his word. My highest praise to the technician, Tom, whose meticulous attention to detail and professionalism shows he is an asset to this company.

Ken T. | Milford, PA

They Do Exactly What They Say

I have had a great experience with Clarkstown Heating and Air Conditioning! Great customer service! They do exactly what they say they will do. Friendly and knowledge representatives!

Nicole W. | Nanuet, NY

Great Care Taken in Protecting my Wood Floors

I am so pleased with the work your company completed for me. The replacement central A/C system was replaced in one day. You have knowledgeable and polite workers who work well together. Great care was also taken in protecting my wood floors and the work area was swept and spotless before they left.

Cathy Matrafailo-Peachey

Owners Dedicated to Making Customers Happy

Several years ago they installed a new boiler and hot water heater. And since the installation there have been several issues that they’ve had to come back for but every time they came they were prompt and addressed all of my complaints beyond my satisfaction. It was always very important to the owners to make me, the customer, very happy. I would highly recommend their service. I’ve also used them to replace my central air conditioner unit and was very satisfied with the product and service.

Phil M. | New City, NY

Always Kept Me Up to Date

Alex and the team were excellent. They communicated with me and always kept me up to date with the status of the project. Thank you! T.J. and John also were very professional and followed up with me about their install!

Kirk Malajian

An Entire Staff with Great Work Ethic

We were very pleased with the professionalism, courtesy and work ethic of your staff from the sales personnel to the installation crew.

Allan Douglas

Excellent Service from Professional Technicians

Our experience with both the service technician who first visited us, Ricky, and the two technicians who installed our new heating system were very knowledgeable and professional. Thank you for the excellent service!

Michael Schmidt

Smooth Transition in a Boiler Emergency

You have made this large investment [Carrier Boiler] a smooth transition and kept your word every step of the way. Your sales representative really know the product and made me feel assured that I am in capable hands. The installers took the time to explain the installation process, including workings of the boiler, troubleshooting and maintenance. Thank you again!

Marco Feldi | Rockland County

Competitive Pricing and Great Installation Crew

Clarkstown Heating & Air Conditioning replaced our aging boiler and hot water heater. Salesman was very knowledgeable and presented a couple options that would work for our home. Quote arrived in a day and was very competitive in price with other companies. Installation crew was extremely professional, very courteous and attention to detail was superb. I personally called the owner TJ, to let him know of the great job his team did from start-to-finish.

Frank C. | Westwood, NY

Wonderful Staff Helped Make a Smooth Transition!

Your comfort specialist was a wonderful salesperson in presenting the various options. I would like to thank everyone involved for their work, installation, and assistance in answering questions. All of these lovely people made the transition of the A/C installation go as smoothly as possible and we greatly appreciate it!

Linda and Gary Fischer

From Our Planning Meeting, To Final Install, We Were Impressed!

It was a pleasure working with your company. From our first planning meeting with TJ, to final installation of our new system, we were impressed. Your crew did a clean and professional job. They were able to answer any questions we had and your price was fair. Looking forward to a long relationship with you folks. Thanks again!

Allan & Sheila Kerner

Great Service in a Timely Manner

The staff at installing my two AC unit was on time and provided great service in a timely manner. The staff was a pleasure to work with and provided the necessary information required for the homeowner. Would recommend this company.

Franco D | Blauvelt, NY

Definitely Recommend Clarkstown Heating & Air

We appreciate all of the work that you did for us and we are extremely satisfied with the work and employees. We will definitely recommend Clarkstown Heating & Air Conditioning. Thank you.

Sara Di Martino

2-Day Job Completed In Less Than One Day

Installation crew was professional and courteous. Answered all our questions. A possible 2-day job was completed in less than one day. Clean up was excellent.

Robert Rosenberg

Prompt, Clean, and Customer Oriented

I have never had workers in my home who were as talented as your men. They said they would be here at a certain time & they were. Their cleanliness at the job was unbelievable. Extremely customer oriented & for that I am appreciative.

Jack & Wilma Zupko

Took the Time to Explain Everything

I had my furnace and A/C units replaced. The installer, Clayton, arrived on time with his assistant. He took the time to explain everything to me, then they proceeded to disconnect the old units and connect the new ones. They laid out drop cloths so that they could keep everything clean, and when they were done they cleaned up and took everything with them. Overall, they did an excellent job.

Frank Z. | Ramsey, NJ

No Signs of a Major Installation

Clarkstown Heating & A/C replaced our old AC system. The salesman was knowledgeable and answered as many questions as I could think of. The installation crew also came exactly when they said, worked through the day, and when I came home from work, they were gone. The house showed no signs of a major installation and the system was working, quietly cooling the house.

Herb P. | Suffern, NY

Clarkstown Rocks!

The crew working at my home was neat, courteous and friendly. T.J. took the time to help me fill out my HVAC Rebate application, which was beyond kind of him. Clarkstown Rocks!

Lauren Glassman

Knowledgeable With Attention to Detail

The two employees that installed the unit, in my opinion, did an outstanding job. They were knowledgeable, neat and showed an attention to detail. They are a credit to your company.

Bill Walsh

Warranty Covered Our Repair

My Carrier furnace stopped working in October and needed a part. Rob, the technician from Clarkstown, investigated my problem, looked into the unit’s warranty, and the repaired was covered. There were no surprises; they were honest and thorough. The technician was knowledgeable and very pleasant to deal with. I would recommend Clarkstown in a second.

Steve Martigneti

Completed the Work 1 Week Ahead of Schedule

I have already mentioned [Clarkstown] to my family and friends. The team that came to my house was amazing, they were on time and although having to work in my hot attic with heavy machinery there was no mess. The work was done 1 week ahead of schedule.

Ernest Muth

A Great Experience from Beginning to End

The two young men who installed my unit were the nicest and such respectful young men! I’m so happy and pleased with everyone I came in contact with, from the first phone call to the salesman Bruce, to the install! Thank you.

Joan Davis

Great Service, Even In Older Homes

Our house is brick and stucco, built in 1900, and Clarkstown offered a system that seemed best for us. Three of techs showed up on time, finished the job, explained in depth how to operate the system, and left in the same day. They were polite, clean, efficient, on time and exceeded our expectations. Nothing is better than working with professionals! We are 100% satisfied with the product and the service.

John M. | Ridgewood, NJ

No Mess Left Behind!

Once the job started it was quick. The work men did not leave a mess behind, in fact if not for the generator itself, we couldn’t tell they had been on the property.

Ross Barnes

Saved us from this Heat Wave!

John and Alex and crew were very pleasant and job was completed beyond satisfaction! Thank you for great customer care and for saving me in this heat wave!!!

Hasmig Yetemian

Questions Answered Thoroughly

Thank you for helping to make a difficult time more comfortable. All of your employees are professional, pleasant and responsible. I especially appreciated the thorough way all questions were answered.

Dayna Boone

Professional, Courteous and Punctual

The 3 technicians that came to our home were extremely professional, courteous, and were punctual. They were a pleasure and very neat.

Marsha & Jerry Levin

Polite and Patient Crew

Clarkstown Heating and Air sent three workers to replace my boiler. The workers arrived on time, were neat, cleaned up after themselves, and very polite. The worker who installed the thermostats was patient explaining how to set the thermostats. They finished ahead of time assuring that we would have heat overnight. I would definitely recommend them to anyone seeking a New Boiler, New Water Heater, or Air Conditioning System.

Eddie R. | Garnerville, NY

A Terrific Job from Initial Contact to Install

From initial contact to completion Clarkstown Heating A/C did a terrific job. I am more than satisfied. You do an excellent job and follow up on any and all requests. Thank you for a job well done.

William & Anne Chirco

Long Time Satisfied Customer

I’ve been a long time satisfied customer. Just had my gas steam boiler and hot water heater replaced. As always, the guys did a great job for a good price. Everyone at Clarkstown is very friendly and professional. Highly recommended.

Bob C. | Harrington Park, NY

Workmanship, Knowledge, and Respect

Dearest Clarkstown- this was a very big project for me and my family and I want to thank everyone who was involved. Everyone was wonderful and their workmanship and knowledge and respect was above excellent. Thank you so very much.

Bonnie Lanenstein

Minimized Appearance of New Installation

The installation of the gas pipe was accomplished in a creative manner by running the pipe inside the ceiling rather than below. This minimized the appearance of an unsightly pipe. The electrician demonstrated the knowledge and ability concerning the electrical components and placements of the Transfer Box.

The Francesconis

All My Questions Were Answered

My special thanks to Bruce and John. They always respond to my call whenever I needed to ask about anything. I am very happy with the unit and the work that was done. Thanks!

Myrna Richards

Best Equipment & Workmanship, for the Least Cost

The clean up was so good. We couldn’t even tell the crews were here and the work was done! We interviewed 3 other companies and ended up getting the best equipment, best workmanship, for the least cost. I was waiting for something to go wrong, but it never did.

Mike Amodeo

Maintenance Plan is a Great Investment

Best in customer service. Robert our technician was friendly, courteous and well informed. The maintenance plan is a great annual investment. We will continue to use Clarkstown Heating and Air Conditioning because of their honesty and integrity.

Jay E. | Paramus, NJ