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Clarkstown HVAC FAQs

Clarkstown HVAC Review Scores 1-23

Clarkstown HVAC review scores as of 9/25/24

Are you curious about what some HVAC terms mean? Below are some questions that we frequently encounter regarding HVAC from homeowners around Rockland County, NY.

 

General HVAC

 

What is HVAC?

HVAC stands for heating, ventilation, and air conditioning. These are the systems that regulate airflow and temperature in your home and require professional training for safe installation and maintenance, just like the electrical wiring in your house.

When should I have my heating and cooling systems serviced?

We recommend scheduling regular HVAC maintenance appointments in the spring and fall to prepare for a change in temperature. Our team can clean and inspect the vents, as well as the heating or cooling elements, to ensure they are safe for use.

How often should I replace my HVAC system air filter?

As a rule of thumb, air filters need to be replaced every 30 to 60 days, but if your home has high levels of allergens like pet hair, or someone in your house has respiratory issues, you may need to change the filter more often.

Is good indoor air quality important?

Indoor air quality, or IAQ, measures the freshness, purity, temperature, and humidity of your home, making it the most important measurement for the quality of the air you breathe. Damp or polluted air can have lasting effects on your health, so having your home’s IAQ tested during every service visit is key to your overall safety.

Could my home benefit from a programmable thermostat?

A programmable thermostat is a simple, cost-saving device to focus temperature control for the times and days you need it most, reducing energy use while you’re at work, school, or on vacation.

What is a ductless mini-split system?

A ductless mini-split system is an excellent cooling and heating solution for homes without central air ducts. With one unit attached outside and one or more small units mounted on a wall inside, the “split” system draws air in, cools it, and ventilates back out without the need for installing ductwork. And, some systems can also reverse that process, providing heating.

Why is a ductless heat pump a good choice for some homes?

Unlike hydronic (hot water) heaters, radiant panels, and space heaters, ductless heat pumps are generally easier to install and more energy efficient. Usually, about four internal units can be connected to a single external unit to create heating “zones” to focus the warmth where you need it and save money.

heating and cooling systems

 

Heating

 

How do I know if I should replace my furnace?

Furnaces can last a decade or more with proper maintenance. Ask our technicians during a furnace maintenance visit to evaluate both the age and maintenance records of your furnace for a specific recommendation.

What should I do if my heating system isn’t working?

Call Clarkstown Heating & Air right away. We’re pleased to serve Rockland County, NY, and the surrounding areas.

What is the difference between a gas boiler and an oil boiler?

The main difference is that an oil boiler requires you to purchase and store oil for refills, while gas is pumped directly into your home when you need it. If you live in an area without public gas, the oil boiler may be a better option.

How important is furnace maintenance?

Furnaces use gas to generate heat, so they can be dangerous just like a stove. Regular furnace maintenance reduces the serious risk of a fire, as well as keeps your warranty valid.

 

Cooling

 

How do I know if I need an AC replacement?

The average homeowner may not know when to replace an air conditioning system. But, if you schedule regular AC maintenance, an HVAC technician can alert you when the cost of repairs is greater than the cost of replacing the system with one that saves you more money on your energy bill. If your utility costs are increasing or you notice your AC is no longer keeping your home cool, those are clear signs it’s time for an inspection and possibly a new AC system.

What should I do if my air conditioner is frozen or has ice?

Never run your AC if the system is frozen. You can turn off the breaker switch that controls your AC so the coils can thaw, and then call the air conditioning experts at Clarkstown. We can help thaw out the coils, and dry them thoroughly for safe use.

Should I attempt to fix my noisy AC system?

Probably not! If your AC is making unusual noises, you should call our team for an inspection. Without proper training, you may only cause more damage by trying to complete any repairs yourself, so save yourself the time and hassle and let us take care of the noise.

How can I save money on my electric bill during the summer?

There are a lot of ways to control your electric bill by adjusting your air conditioning. First, consider putting your thermostat at the recommended ideal temperature of 78 degrees Fahrenheit. For every degree cooler, you may spend six to eight percent more on your annual energy bill. Clarkstown Heating & Air Conditioning can also help you set up zones in your home for cooling only the areas you use, as well as check to make sure your system is as efficient as possible.

Have more questions? Use our online form to contact us or call us at (845) 620-1000 today!

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Smooth Transition in a Boiler Emergency


You have made this large investment [Carrier Boiler] a smooth transition and kept your word every step of the way. Your sales representative really know the product and made me feel assured that I am in capable hands. The installers took the time to explain the installation process, including workings of the boiler, troubleshooting and maintenance. Thank you again!

Marco Feldi | Rockland County

Clarkstown Rocks!


The crew working at my home was neat, courteous and friendly. T.J. took the time to help me fill out my HVAC Rebate application, which was beyond kind of him. Clarkstown Rocks!

Lauren Glassman

Wonderful Staff Helped Make a Smooth Transition!


Your comfort specialist was a wonderful salesperson in presenting the various options. I would like to thank everyone involved for their work, installation, and assistance in answering questions. All of these lovely people made the transition of the A/C installation go as smoothly as possible and we greatly appreciate it!

Linda and Gary Fischer

Competitive Pricing and Great Installation Crew


Clarkstown Heating & Air Conditioning replaced our aging boiler and hot water heater. Salesman was very knowledgeable and presented a couple options that would work for our home. Quote arrived in a day and was very competitive in price with other companies. Installation crew was extremely professional, very courteous and attention to detail was superb. I personally called the owner TJ, to let him know of the great job his team did from start-to-finish.

Frank C. | Westwood, NY

Saved us from this Heat Wave!


John and Alex and crew were very pleasant and job was completed beyond satisfaction! Thank you for great customer care and for saving me in this heat wave!!!

Hasmig Yetemian

A Terrific Job from Initial Contact to Install


From initial contact to completion Clarkstown Heating A/C did a terrific job. I am more than satisfied. You do an excellent job and follow up on any and all requests. Thank you for a job well done.

William & Anne Chirco

Completed the Work 1 Week Ahead of Schedule


I have already mentioned [Clarkstown] to my family and friends. The team that came to my house was amazing, they were on time and although having to work in my hot attic with heavy machinery there was no mess. The work was done 1 week ahead of schedule.

Ernest Muth

Taking Pride in Their Company


Had new A/C unit put in and very satisfied with the results. Had an opportunity to speak with Mr. Pastore, who is president of Clarkstown. This man takes pride in his company and stands behind his word. My highest praise to the technician, Tom, whose meticulous attention to detail and professionalism shows he is an asset to this company.

Ken T. | Milford, PA

All My Questions Were Answered


My special thanks to Bruce and John. They always respond to my call whenever I needed to ask about anything. I am very happy with the unit and the work that was done. Thanks!

Myrna Richards

Very Friendly Technicians!


Each of the technicians that have come to my home have been very courteous and friendly. Have even trusted them enough to be able to leave them unattended as well.

Thersa Casscless

Warranty Covered Our Repair


My Carrier furnace stopped working in October and needed a part. Rob, the technician from Clarkstown, investigated my problem, looked into the unit’s warranty, and the repaired was covered. There were no surprises; they were honest and thorough. The technician was knowledgeable and very pleasant to deal with. I would recommend Clarkstown in a second.

Steve Martigneti

2-Day Job Completed In Less Than One Day


Installation crew was professional and courteous. Answered all our questions. A possible 2-day job was completed in less than one day. Clean up was excellent.

Robert Rosenberg

An Entire Staff with Great Work Ethic


We were very pleased with the professionalism, courtesy and work ethic of your staff from the sales personnel to the installation crew.

Allan Douglas

They Do Exactly What They Say


I have had a great experience with Clarkstown Heating and Air Conditioning! Great customer service! They do exactly what they say they will do. Friendly and knowledge representatives!

Nicole W. | Nanuet, NY

Great Service, Even In Older Homes


Our house is brick and stucco, built in 1900, and Clarkstown offered a system that seemed best for us. Three of techs showed up on time, finished the job, explained in depth how to operate the system, and left in the same day. They were polite, clean, efficient, on time and exceeded our expectations. Nothing is better than working with professionals! We are 100% satisfied with the product and the service.

John M. | Ridgewood, NJ

Excellent Service from Professional Technicians


Our experience with both the service technician who first visited us, Ricky, and the two technicians who installed our new heating system were very knowledgeable and professional. Thank you for the excellent service!

Michael Schmidt

Minimized Appearance of New Installation


The installation of the gas pipe was accomplished in a creative manner by running the pipe inside the ceiling rather than below. This minimized the appearance of an unsightly pipe. The electrician demonstrated the knowledge and ability concerning the electrical components and placements of the Transfer Box.

The Francesconis

Workmanship, Knowledge, and Respect


Dearest Clarkstown- this was a very big project for me and my family and I want to thank everyone who was involved. Everyone was wonderful and their workmanship and knowledge and respect was above excellent. Thank you so very much.

Bonnie Lanenstein

Definitely Recommend Clarkstown Heating & Air


We appreciate all of the work that you did for us and we are extremely satisfied with the work and employees. We will definitely recommend Clarkstown Heating & Air Conditioning. Thank you.

Sara Di Martino

From Our Planning Meeting, To Final Install, We Were Impressed!


It was a pleasure working with your company. From our first planning meeting with TJ, to final installation of our new system, we were impressed. Your crew did a clean and professional job. They were able to answer any questions we had and your price was fair. Looking forward to a long relationship with you folks. Thanks again!

Allan & Sheila Kerner

Prompt, Clean, and Customer Oriented


I have never had workers in my home who were as talented as your men. They said they would be here at a certain time & they were. Their cleanliness at the job was unbelievable. Extremely customer oriented & for that I am appreciative.

Jack & Wilma Zupko

No Signs of a Major Installation


Clarkstown Heating & A/C replaced our old AC system. The salesman was knowledgeable and answered as many questions as I could think of. The installation crew also came exactly when they said, worked through the day, and when I came home from work, they were gone. The house showed no signs of a major installation and the system was working, quietly cooling the house.

Herb P. | Suffern, NY

Great Service in a Timely Manner


The staff at installing my two AC unit was on time and provided great service in a timely manner. The staff was a pleasure to work with and provided the necessary information required for the homeowner. Would recommend this company.

Franco D | Blauvelt, NY

Polite and Patient Crew


Clarkstown Heating and Air sent three workers to replace my boiler. The workers arrived on time, were neat, cleaned up after themselves, and very polite. The worker who installed the thermostats was patient explaining how to set the thermostats. They finished ahead of time assuring that we would have heat overnight. I would definitely recommend them to anyone seeking a New Boiler, New Water Heater, or Air Conditioning System.

Eddie R. | Garnerville,  NY

Questions Answered Thoroughly


Thank you for helping to make a difficult time more comfortable. All of your employees are professional, pleasant and responsible. I especially appreciated the thorough way all questions were answered.

Dayna Boone

No Mess Left Behind!


Once the job started it was quick. The work men did not leave a mess behind, in fact if not for the generator itself, we couldn’t tell they had been on the property.

Ross Barnes

Maintenance Plan is a Great Investment


Best in customer service. Robert our technician was friendly, courteous and well informed. The maintenance plan is a great annual investment. We will continue to use Clarkstown Heating and Air Conditioning because of their honesty and integrity.

Jay E. | Paramus, NJ

Professional, Courteous and Punctual


The 3 technicians that came to our home were extremely professional, courteous, and were punctual. They were a pleasure and very neat.

Marsha & Jerry Levin

Long Time Satisfied Customer


I’ve been a long time satisfied customer. Just had my gas steam boiler and hot water heater replaced. As always, the guys did a great job for a good price. Everyone at Clarkstown is very friendly and professional. Highly recommended.

Bob C. | Harrington Park, NY

Wonderful Job Installing My New Furnace


Alex and Jarell are to be commended for a wonderful job installing my new furnace. Their caring and skills are outstanding. They are truly a credit to your organization. From beginning to end, they were neat and clean.

Patricia Fitzsimmons

Knowledgeable With Attention to Detail


The two employees that installed the unit, in my opinion, did an outstanding job. They were knowledgeable, neat and showed an attention to detail. They are a credit to your company.

Bill Walsh

Took the Time to Explain Everything


I had my furnace and A/C units replaced. The installer, Clayton, arrived on time with his assistant. He took the time to explain everything to me, then they proceeded to disconnect the old units and connect the new ones. They laid out drop cloths so that they could keep everything clean, and when they were done they cleaned up and took everything with them. Overall, they did an excellent job.

Frank Z. | Ramsey, NJ

Prompt Response & Service


My husband and I appreciate your prompt response and service whether or not it’s an emergency. When we had the 8’ baseboard extended in our sun room, Pat called to tell us he was on his way and arrived on time. Thank you for a positive professional experiences.

Kathleen Waggoner

Owners Dedicated to Making Customers Happy


Several years ago they installed a new boiler and hot water heater. And since the installation there have been several issues that they’ve had to come back for but every time they came they were prompt and addressed all of my complaints beyond my satisfaction. It was always very important to the owners to make me, the customer, very happy. I would highly recommend their service. I’ve also used them to replace my central air conditioner unit and was very satisfied with the product and service.

Phil M. | New City, NY

Best Equipment & Workmanship, for the Least Cost


The clean up was so good. We couldn’t even tell the crews were here and the work was done! We interviewed 3 other companies and ended up getting the best equipment, best workmanship, for the least cost. I was waiting for something to go wrong, but it never did.

Mike Amodeo

A Great Experience from Beginning to End


The two young men who installed my unit were the nicest and such respectful young men! I’m so happy and pleased with everyone I came in contact with, from the first phone call to the salesman Bruce, to the install! Thank you.

Joan Davis

Great Care Taken in Protecting my Wood Floors


I am so pleased with the work your company completed for me. The replacement central A/C system was replaced in one day. You have knowledgeable and polite workers who work well together. Great care was also taken in protecting my wood floors and the work area was swept and spotless before they left.

Cathy Matrafailo-Peachey

Always Kept Me Up to Date


Alex and the team were excellent. They communicated with me and always kept me up to date with the status of the project. Thank you! T.J. and John also were very professional and followed up with me about their install!

Kirk Malajian